At Dental Skills Academy (DSA), we are committed to protecting your privacy and handling your personal information in a secure, transparent, and responsible manner. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, submit an inquiry, register for a course, or otherwise interact with us.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Telephone number
• Mailing address
• Educational and professional background
• Course preferences and areas of interest
• Payment and billing information (processed securely through authorized third-party payment providers)
• Communications with our admissions, student support, or administrative team

We may also automatically collect certain technical information when you use our website, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage statistics
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

• Process course registrations and enrolments
• Respond to inquiries and provide student support
• Deliver course schedules, confirmations, certificates, and educational resources
• Communicate important information regarding your registration or participation
• Improve our programs, website, and student experience
• Send newsletters, promotional offers, educational content, and event updates (where permitted by law or with your consent)
• Maintain administrative, financial, and student records
• Comply with applicable legal, regulatory, and accreditation requirements

Marketing Communications

With your consent, Dental Skills Academy may contact you regarding:

• New course launches
• Upcoming training sessions
• Continuing education opportunities
• Career resources
• Newsletters
• Exclusive promotions and discounts
• Educational events and workshops

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

WhatsApp Community & Digital Communications

Dental Skills Academy may invite prospective students, current students, and alumni to join our official WhatsApp Community or other digital communication platforms.

These platforms may be used to share:

• Course announcements
• Upcoming batch schedules
• Educational resources
• Career opportunities
• Newsletters
• Exclusive offers and promotions

Participation is voluntary, and members may leave the community at any time. Your phone number, profile information, and privacy settings within WhatsApp are governed by WhatsApp’s own Privacy Policy.

Cookies & Website Analytics

Our website may use cookies and similar technologies to:

• Enhance website functionality
• Improve user experience
• Analyze website traffic and visitor behaviour
• Measure the effectiveness of marketing campaigns
• Improve our website content and services

You may disable cookies through your browser settings; however, doing so may affect certain website features.

Disclosure of Personal Information

Dental Skills Academy does *not* sell, rent, or trade your personal information.

We may disclose your information only when necessary:

• To trusted third-party service providers who assist us in operating our business (such as payment processors, CRM providers, email marketing platforms, learning management systems, and cloud storage providers)
• To comply with applicable laws, regulations, court orders, or governmental requests
• To protect the rights, property, safety, or security of Dental Skills Academy, our students, staff, or the public
• Where disclosure is otherwise authorized or required by law

All third-party service providers are expected to maintain appropriate privacy and security standards.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, misuse, or loss.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

• Deliver our educational services
• Maintain student and administrative records
• Meet legal, accounting, regulatory, and accreditation requirements
• Resolve disputes and enforce our agreements

When personal information is no longer required, it will be securely deleted, destroyed, or anonymized in accordance with applicable laws.

Your Privacy Rights

Subject to applicable privacy laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate or incomplete information
• Withdraw consent for marketing communications
• Request deletion of your personal information where legally permitted
• Inquire about our privacy practices

To exercise any of these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites for your convenience. Dental Skills Academy is not responsible for the privacy practices, security, or content of external websites. We encourage you to review their respective privacy policies before providing any personal information.

Changes to This Privacy Policy

Dental Skills Academy reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal obligations, or operational requirements.

Any revisions will be posted on this page with an updated *Effective Date*. Continued use of our website following any changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how we collect, use, or protect your personal information, please contact us:

Email: support@dentalskills.ca

Phone: +1 (437) 568-3003

Website: www.dentalskills.ca