Dental Office Administrator/Front Desk

Someone aiming for a role in dental office work might find this program fits. It builds real-world abilities handling appointments, using clinic software, plus managing daily operations at the front desk.

Start your prep for Dental Office Administrator/Front Desk

Course Overview

Someone aiming for a role in dental office work might find this program fits. It builds real-world abilities handling appointments, using clinic software, plus managing daily operations at the front desk. One part focuses on talking with patients clearly another on sorting insurance details smoothly. Workflow gets sharper through hands-on learning set in actual practice settings. Skills grow by doing tasks that mirror what happens inside busy dental offices.

Alright, our courses are done in GTA, Admin course is a Hybrid course for 5 weeks, of which there are 3 -4 weeks of practical and 1 week of theory.

Includes

  • Introduction to Dental Administration

  • Dental Office Workflow

  • Tooth Numbering & Basic Anatomy

  • Common Dental Procedures

  • Patient Communication & Customer Service

  • Telephone Etiquette

  • Appointment Scheduling & Recall Systems
  • Patient Registration & Records

  • Electronic Dental Software (Dentrix/AbelDent/Tracker)

  • Treatment Planning Basics

  • Insurance Claims & CDCP

  • Billing, Payments & Receipts

  • Estimates & Predeterminations

  • Referral Management

  • Inventory & Office Administration

  • Privacy (PHIPA/PIPEDA)

  • IPAC & WHMIS Awareness

  • Professional Ethics

  • Resume & Interview Preparation

  • Front Desk Practical Training

  • Mock Dental Office Scenarios

  • Final Practical Assessment

Fees

Fees and sign-up details? Reach out to Dental Skills Academy directly. Questions about starting dates or costs come through their office. Get what you need by touching base now. Info packets arrive after a quick call. Start here when ready – answers wait on the other line.

Fees*

$1500 CAD
$2000 CAD

*Taxes are applied where applicable

Duration

2 Weeks

Perks

Certificate of Completion

Register Here

Frequently Asked Questions?

Anyone interested in working in a dental office environment.

Just start fresh – no background needed. You show up, it begins.

A certificate arrives for everyone who finishes. Those taking part walk away with proof they were there.